GWP User Guide
Account Setup, Part Search & Online Ordering
Here’s a comprehensive, step-by-step guide to help customers, GWP members, and GQP VIP members navigate and utilize GlobalWholesaleParts.com for account setup, part searches, and online purchases without external assistance.
Step 1: Registering an Account
For GWP Members or GQP VIP Customers
- Access the Registration Page: Navigate to the homepage and click on either “Dealer Sign In / Register” or “VIP Customer Sign In / Register” based on your status.
- Fill in the Registration Form:
- Email Address: Enter a valid email.
- Password: Create a secure password.
- Additional Details: Provide any other required information.
- Submit the Form: Click on “Register Now” to create your account.
- Email Confirmation: Check your email for a confirmation link and follow the instructions to verify your account.
Step 2: Searching for Parts
Option 1: Search by Machine
- Navigate to “Parts by Machine”: From the main menu, select “Parts by Machine.”
- Select Machinery Type: Choose the type of machinery (e.g., Excavator, Bulldozer).
- Choose Make and Model: Select the manufacturer (e.g., CAT, Komatsu) and the specific model.
- Enter Serial Number: Input the machinery’s serial number if available to refine your search.
- Browse Available Parts: View the list of compatible parts for your selected machinery.
Option 2: Search by Engine
- Navigate to “Parts by Engine”: From the main menu, select “Parts by Engine.”
- Select Engine Type: Choose the engine category relevant to your needs.
- Choose Make and Model: Select the engine’s manufacturer and specific model.
- Enter Serial Number: Input the engine’s serial number if available.
- Browse Available Parts: View the list of compatible parts for your selected engine.
Option 3: Direct Part Number Search
- Use the Search Bar: Located at the top of the homepage, enter the specific part number you’re seeking.
- Review Search Results: If the part is available, it will appear in the search results.
- Select the Part: Click on the part to view detailed information.
Step 3: Adding Parts to Cart
- Select Desired Part: From the search results or category listings, click on the part you wish to purchase.
- Review Part Details: Ensure the part specifications match your requirements.
- Add to Cart: Click the “Add to Cart” button.
- Continue Shopping or Proceed to Checkout: You can add more items or proceed to the checkout process.
Step 4: Selecting Shipping Options
- Proceed to Checkout: Click on the shopping cart icon and select “Checkout.”
- Enter Shipping Information:
- Name and Address: Provide the recipient’s full name and delivery address.
- Contact Information: Include a phone number and email address for order updates.
- Choose Shipping Method:
- Standard Shipping: Typically the most cost-effective option.
- Expedited Shipping: For faster delivery times.
- International Shipping: Available for orders outside the domestic region.
- Review Shipping Costs: Shipping fees will be calculated based on your location and selected method.
Step 5: Completing the Purchase
- Review Order Summary: Ensure all items and shipping details are correct.
- Enter Payment Information:
- Credit/Debit Card: Input your card details.
- Alternative Payment Methods: Use any other available payment options.
- Apply Discount Codes: If you have a promo code, enter it in the designated field.
- Place Order: Click the “Place Order” or “Complete Purchase” button.
- Confirmation: You will receive an order confirmation email with tracking information once your order is processed.
Step 6: Tracking and Receiving Your Order
- Order Confirmation Email: Contains your order number and tracking details.
- Track Your Shipment: Use the provided tracking number on the carrier’s website to monitor delivery status.
- Delivery: Your order will be delivered to the specified address. Ensure someone is available to receive the package if necessary.
Additional Tips
- Account Management: Log in to your account to view order history, track shipments, and manage personal information.
- Customer Support: For assistance, use the “Contact Us” page to reach out to customer service.
- Product Information: Detailed specifications and compatibility information are available on each product page.
Product Information: Detailed specifications and compatibility information are available on each product page.
Need help with your heavy duty parts or any component rebuilds?
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